Frequently Asked Questions

How long does a freshie last?

Regular freshies last up to 3 months; minis up to 2 months. Scent strength varies by scent and how warm your car gets.

How do custom pet freshies work?

Order the Custom Pet listing and send a clear photo of your pet; Rebecca hand-paints your pet’s likeness. Pick your scent and glitter at checkout.

Are freshies made to order?

Yes — each one is painted to order, so please allow a few business days before shipping. You’ll get tracking by email.

How do car diffuser refills work?

Diffusers last up to 2 months and the glass bottle is reusable. Your first refill is free at the boutique.

How does the Monthly Subscription Box work?

3 freshies (2 large + 1 mini) with a new theme every month, $24.99/month + shipping. You choose scents, glitter and color preferences at checkout; manage or cancel your subscription from your account anytime.

Do you offer gift cards?

Yes — digital gift cards are available on the Gift Card page and work online and at the boutique.

Where is the boutique?

6400 Packard Rd, Niagara Falls, NY. Hours change weekly around show season — the current week’s hours are posted on the homepage, and you can message us to meet at the shop Mon–Fri after 3 PM.

What if something’s wrong with my order?

Message us through the site or email thedrunkincandleshop@gmail.com and we’ll make it right.